Customer Services

Customer Services, CRMs and platforms dedicated to customer relationship management.

What types of chatbots are there?
AI & Machine Learning / Business innovation / Business processes / Customer Services / Tools & Utilities

What types of chatbots are there? With the right approach, chat bots can automate most business processes and make some tasks easier

- by Ryan - Leave a Comment

Did you know that chatbots can be used not only for communication but also for your business? With the right approach, they can automate most business processes and make some …

What types of chatbots are there? With the right approach, chat bots can automate most business processes and make some tasks easier Read More
CRM Software comparison: which is best?
Business innovation / Business processes / Customer Services / Process management / Tools & Utilities

A Beginner's Guide to Configure, Price, and Quote (CPQ) Tools How technology can help your company's sales staff to create accurate customized quotes for your products using a CPQ-based approach

- by Mounika Bhoga - Leave a Comment

Has your sales staff been slowed down by the numerous manual activities required for every new quote? Whenever your organization does not use a CPQ, the answer is almost certainly …

A Beginner's Guide to Configure, Price, and Quote (CPQ) Tools How technology can help your company's sales staff to create accurate customized quotes for your products using a CPQ-based approach Read More
CRM Software comparison: which is best?
Applications / Business innovation / Business processes / Cloud / Customer Services / SEO & Marketing / Tools & Utilities

CRM Software comparison: which is best? A comprehensive list of the best cloud-based Customer Relationship Management (CRM) systems available on the market in 2021

- by Alice - Leave a Comment

The COVID-19 pandemic has undoubtedly had a considerable impact on most companies worldwide. Economic damage, however, is not the only significant loss: the ability of companies to communicate with their …

CRM Software comparison: which is best? A comprehensive list of the best cloud-based Customer Relationship Management (CRM) systems available on the market in 2021 Read More
How the Increasing Remote Work Force is Changing Data Security
Business innovation / Business processes / Customer Services / Mobile Devices / SEO & Marketing / Web

Is Mobile Commerce the Future? A list of convenient reasons why you should optimize your e-commerce websites for mobile phones

- by Alice - Leave a Comment

Nowadays, people live on their smartphones. They spend a major part of their day checking their social media accounts, messaging, watching movies, and shopping on their mobile devices. E-commerce stores …

Is Mobile Commerce the Future? A list of convenient reasons why you should optimize your e-commerce websites for mobile phones Read More
Why you should choose a dedicated server in the Netherlands
Business processes / Customer Services / Servers & Services / Web

Why you should choose a dedicated server in the Netherlands Many customers who are in need of European location for their hardware prefer Netherlands dedicated servers over those hosted in web farms placed in other countries, and they do that for good reasons: let's see why

- by Alice - Leave a Comment

Nowadays every business owner knows what a dedicated server is and why it is so important to make use of this solution. Not only it ensures flawless operation of the …

Why you should choose a dedicated server in the Netherlands Many customers who are in need of European location for their hardware prefer Netherlands dedicated servers over those hosted in web farms placed in other countries, and they do that for good reasons: let's see why Read More
How to increase your eCommerce store sales
Customer Services / SEO & Marketing / Web

Top features to look for in a valid ECommerce platform A list of the most important features a good ECommerce platform should have in 2021

- by Alice - Leave a Comment

With eCommerce growing by every passing year, online retailers need to have an apt technology to execute their strategy. The only issue is with so many platforms in line, how …

Top features to look for in a valid ECommerce platform A list of the most important features a good ECommerce platform should have in 2021 Read More
My (bad) customer experience with SEMrush
Business innovation / Customer Services / SEO & Marketing / Servers & Services / Web

My (bad) customer experience with SEMrush The top rated SEO platform for managing online visibility doesn't seem to have a customer & sales support good enough to match its reputation

- by Ryan - Leave a Comment

If you are a bit passionate about SEO and online marketing, you have probably already heard of SEMrush, an extremely sophisticated platform that offers solutions to manage all aspects of …

My (bad) customer experience with SEMrush The top rated SEO platform for managing online visibility doesn't seem to have a customer & sales support good enough to match its reputation Read More
The Importance of Call Routing in Everyday Life
Business processes / Customer Services / Process management

The Importance of Call Routing in Everyday Life Audio calls are still the most valuable source of customer interactions and leads even in the current technology-driven settings, even in 2020: any business can optimize this process by implementing an efficient call routing system

- by Alice - Leave a Comment

Whenever you try to make a call to a customer service hotline of a medium or large business or enterprise, you probably already have experienced the benefits of Call Routing. …

The Importance of Call Routing in Everyday Life Audio calls are still the most valuable source of customer interactions and leads even in the current technology-driven settings, even in 2020: any business can optimize this process by implementing an efficient call routing system Read More
SmartKarrot: Customer Success and Churn Reduction Software Review
Business processes / Customer Services / Servers & Services / Web

SmartKarrot: Customer Success and Churn Reduction Software Review A review the SmartKarrot platform and services: how it works and why should you choose it to measure your customer success rate

- by Jafar Sadhik - Leave a Comment

When it comes to the customer success space, Smartkarrot is a leading company of its time. Headquartered at Texas, USA, it was founded with a need to make each customer …

SmartKarrot: Customer Success and Churn Reduction Software Review A review the SmartKarrot platform and services: how it works and why should you choose it to measure your customer success rate Read More