Customer Services

The 4 Most Commonly Asked Questions Regarding PSPs Do you have doubts about Payment Service Providers, such as how they work or how secure are they? Here are some helpful answers

October 2, 2023November 22, 2023 - by Alice - Leave a Comment

The international payments business has changed dramatically in recent years. Cashless payments appeal to billions worldwide. Mobile wallets, P2P mobile payments, instant payments, and cryptocurrencies are becoming the standard for …

AI & Machine Learning / Business innovation / Business processes / Customer Services / SEO & Marketing / Servers & Services / Social Networks

Why Chatbots Are The Secret Weapon To Elevate Your Customer Experience 7 examples that demonstrate how businesses can improve their user experience using chatbots

September 12, 2023 - by Alice - Leave a Comment

Long wait times and poor personalization are some of the typical issues customers experience in communication with brands. One of the solutions businesses use to solve them is a chatbot. …

AI & Machine Learning / Business innovation / Business processes / Customer Services / Tools & Utilities

What types of chatbots are there? With the right approach, chat bots can automate most business processes and make some tasks easier

March 25, 2023March 25, 2023 - by Ryan - Leave a Comment

Did you know that chatbots can be used not only for communication but also for your business? With the right approach, they can automate most business processes and make some …

Business innovation / Business processes / Customer Services / Process management / Tools & Utilities

A Beginner's Guide to Configure, Price, and Quote (CPQ) Tools How technology can help your company's sales staff to create accurate customized quotes for your products using a CPQ-based approach

February 5, 2022February 9, 2022 - by Mounika Bhoga - Leave a Comment

Has your sales staff been slowed down by the numerous manual activities required for every new quote? Whenever your organization does not use a CPQ, the answer is almost certainly …

Applications / Business innovation / Business processes / Cloud / Customer Services / SEO & Marketing / Tools & Utilities

CRM Software comparison: which is best? A comprehensive list of the best cloud-based Customer Relationship Management (CRM) systems available on the market in 2021

August 1, 2021 - by Alice - Leave a Comment

The COVID-19 pandemic has undoubtedly had a considerable impact on most companies worldwide. Economic damage, however, is not the only significant loss: the ability of companies to communicate with their …

How the Increasing Remote Work Force is Changing Data Security

Business innovation / Business processes / Customer Services / Mobile Devices / SEO & Marketing / Web

Is Mobile Commerce the Future? A list of convenient reasons why you should optimize your e-commerce websites for mobile phones

July 14, 2021 - by Alice - Leave a Comment

Nowadays, people live on their smartphones. They spend a major part of their day checking their social media accounts, messaging, watching movies, and shopping on their mobile devices. E-commerce stores …

Business processes / Customer Services / Servers & Services / Web

Why you should choose a dedicated server in the Netherlands Many customers who are in need of European location for their hardware prefer Netherlands dedicated servers over those hosted in web farms placed in other countries, and they do that for good reasons: let's see why

February 22, 2021 - by Alice - Leave a Comment

Nowadays every business owner knows what a dedicated server is and why it is so important to make use of this solution. Not only it ensures flawless operation of the …

How to increase your eCommerce store sales

Customer Services / SEO & Marketing / Web

Top features to look for in a valid ECommerce platform A list of the most important features a good ECommerce platform should have in 2021

February 3, 2021 - by Alice - Leave a Comment

With eCommerce growing by every passing year, online retailers need to have an apt technology to execute their strategy. The only issue is with so many platforms in line, how …

Business innovation / Customer Services / SEO & Marketing / Servers & Services / Web

My (bad) customer experience with SEMrush The top rated SEO platform for managing online visibility doesn't seem to have a customer & sales support good enough to match its reputation

November 6, 2020November 6, 2020 - by Ryan - Leave a Comment

If you are a bit passionate about SEO and online marketing, you have probably already heard of SEMrush, an extremely sophisticated platform that offers solutions to manage all aspects of …

Business processes / Customer Services / Process management

The Importance of Call Routing in Everyday Life Audio calls are still the most valuable source of customer interactions and leads even in the current technology-driven settings, even in 2020: any business can optimize this process by implementing an efficient call routing system

October 26, 2020 - by Alice - Leave a Comment

Whenever you try to make a call to a customer service hotline of a medium or large business or enterprise, you probably already have experienced the benefits of Call Routing. …