Windows 8.1: how to fix Windows Update Error 8024402F

Windows 8.1: how to fix Windows Update Error 8024402F

If you're reading this, you're most likely running Windows 8 or 8.1 and also experiencing problems with your Windows Update throwing the 8024402F error.


The problem

The issue has been addressed in a number of threads (see Other resources below), most of them offering some regedit script patches to fix common configuration errors; there is even an official Windows Update Repair Tool by Microsoft who can automatically solve most of them.

The thing is... there is a specific - and also rather common - scenario in which none of them seems to be helpful at all.

Here's what you have to do if you're one of the lucky ones.

The solution

The fix is articulated in four steps.

Step 1: Change Windows Updates Settings

Right click on the Start button (bottom-left) and select Control Panel. Or, if you prefer the gesture approach, go to the bottom-right corner and then click on Settings -> Control Panel.

Click on Windows Update and then, in the left column, select Change settings.

Step 2: Deactivate everything

Change Windows Updates settings to "Never Check for Updates". Also make sure to turn off the "Give me recommended updates the same way I receive important updates" and the "Give me updates for other Microsoft products when I update Windows" options by remove the checkmark on both. Don't worry, you'll be able to set them back on in a while.

Step 3: Perform a manual Update

Select the "Check for updates" and perform a Windows Update manually.

Step 4: Put everything back on

As soon as the update finishes, restart the system (if needed), then open Control Panel > Windows Update again and reactivate all the options you previously had - and/or you want to activate. They should work as expected from now on: if not, you'll have to repeat these 4 steps again until it will eventually fix.

Other resources

If this fix doesn't work for you, here's a brief list of other posts describing different approaches:

Hope you'll get it fixed.

About Ryan

IT Project Manager, Web Interface Architect and Lead Developer for many high-traffic web sites & services hosted in Italy and Europe. Since 2010 it's also a lead designer for many App and games for Android, iOS and Windows Phone mobile devices for a number of italian companies. Microsoft MVP for Development Technologies since 2018.

View all posts by Ryan

5 Comments on “Windows 8.1: how to fix Windows Update Error 8024402F”

  1. This fix also works fine in Windows Server 2012 R2, if nothing else works easy enough to try this.

    Also thanks for posting the info on this fix. May have not of found it so quickly otherwise.

  2. The Windows update error 0x80070057 can be seen in many scenarios related to Windows. For example, a lot of users encounter this error when they are trying to make a clean installation of Window7 or just install system updates.

  3. 8024402F error can be for a number of reasons, including that your firewall prevents outgoing connections. The ting to try first, (or last if everything else fails), is to lower the securty level of your fire wall, or temporarily disable it.

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